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Help/FAQ

Tickets & Passes:

  • No Passes will be mailed.  All passes will be picked up at the event.
  • All online ticket sales are final.  No Refunds for any reason.
  • You will receive an order confirmation via email.  Please bring this and your photo ID to claim your tickets.

Location:

  • 801 Bourbon Street at St. Ann
    New Orleans, LA 70116-3106
    504.529.2107 

Hours & Entry

Monday and Tuesday: Closed Wednesday: 2pm - 3am Thursday: 12pm - 3am Friday & Saturday: - 12pm - 5am Sunday: 12pm - 3am 21+ only

WILL CALL INFORMATION

ONLINE WEEKEND ORDERS - SOUTHERN DECADENCE 2022:

We do not mail any passes - they will be available for pick up at our Welcome Center located inside the Bourbon Pub and Parade at The VIP Entrance on St Ann beginning Thursday Sept 1st. at NOON. Please bring with you your receipt that was automatically generated, your credit card that you used to purchase your VIP Wristband and your government issued ID. They must be picked up by the purchaser.

We look forward to seeing you for Southern Decadence 2022 at The Bourbon Pub and Parade.

**PLEASE NOTE - NO REFUNDS and NON TRANSFERABLE. ALL EVENTS ARE 21+